Bassem Kharrat
Beirut - Lebanon | +961 71 711584 |[email protected]
WORK EXPERIENCE
SEP 2010 – Current Management consultant - MSE Management Consulting Lebanon and MENA
MSE is a consulting firm specialized in providing solutions to organizations seeking operational efficiency and business performance optimization. MSE experts & partners, previously working at Booz & co., assisted more than 200 companies in 15 countries in MENA region in many fields of activities such as developing strategies, transforming organizations, and optimizing business processes.
Areas of Experience:
- Organizational Restructuring and Transformation
- Participated in restructuring projects for 2 major retail companies - Le Charcutier Aoun (1800 employees) and Khoury Home Appliances (1400 employees) Lebanon
- Took part in the full transformation program over a year for “Freyssinet Saudi Arabia” - a large contracting company in KSA (3400 employees) KSA
- Planned and conducted interviews with key stakeholders to breakdown each operational and support activities, to collect relevant information and data
- Analyzed the current situation of companies in order to develop operating models and organizational structures that detail the new functional roles and responsibilities
- Reviewed and updated job profiles for the companies under restructure
- Optimized and developed policies, procedures and processes for core organization’s activities
- Put together a comprehensive manual describing the business operations including all the forms and processes
- Quality Management System Implementation
- Lead the implementation of ISO 9001:2008 standard (Quality Management System) in 7 companies
- Built organizational charts and process maps for the company
- Developed operational processes and procedures to clarify the interaction among the functions
- Improved the quality system throughout the organization
- Analyzed and evaluated current practices according to international standards
- Developed internal audit plans, audit checklists and conducted internal audits and assessments
- Developed monitoring tools and performance indicators, and ensured their implementation within organizations
- Took part in Corporate Governance for two major retail organizations in Lebanon
- Participated in the assessment of client’s existing situation
- Assisted in developing the governance structure including board of directors and all related management committees such as Executive, Independent, and Auditing committees
- Prepared a presentation including 9 modules related to Corporate Governance
FEB – AUG 2010 Quality Champion - NESTLE Waters Beirut, Lebanon
Internship – Quality Champion
- Conducted a study on Non-Quality Costs in the factory and achieved considerable progress in several departments and production lines
- Updated the implementation of the Nestle Quality Management System in the factory
- Analyzed and improved existing processes in the factory and head office
- Conducted internal audits and participated in multiple training programs and conferences hosted by Nestle Waters
- Worked in Nestle Quality Lab and conducted many physical, chemical and microbiological tests
JUNE – AUG 2007 Bureau VERITAS Beirut, Lebanon
Two month summer training – Quality Controller/Inspector
- Conducted inspections and quality control on exported products
- Worked on solving emerging problems from customers and kept records of the work done in adherence to standards
EDUCATION
2005 - 2010 Saint Joseph University – Faculty of Engineering Beirut, Lebanon
Bachelor in Industrial Engineering – Average: 14.5/20 – Rank: 2nd
Specialization in Food Industry at Institut Polytechnique LaSalle Beauvais (Fifth year) Beauvais, France
2005 Collège des Sœurs des Saints-Cœurs Lebanon
Lebanese Baccalaureate - General Sciences
TRAININGS
August 2012 ISO 9001 Quality Mgt. System Lead Auditor by Canadian Standard Association Lebanon
October 2011 Sales Strategies by Starmanship Lebanon
August 2011 ISO 14001:2004- Environmental Mgt. System - Essentials by Canadian Standard Association Lebanon
June 2011 ISO 9001:2008- Quality Mgt. System - Essentials by Canadian Standards Association Lebanon
April 2004 Certificate of achievement in Personal Economics by Bank Audi Lebanon
SKILLS
Soft Skills High Communication, Managerial and Leadership Skills. High Planning and Follow up skills
Languages English – French – Arabic (Read, Spoken, and Written)
Computer skills Autocad, Matlab, SPSS, Excellent in Microsoft Office: PowerPoint - Excel - Word
PERSONAL INFORMATION