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September 2005 – January 2010
State University of New York
Empire State University Saratoga springs ,New York, USA
Bachelor of Science in Management Information System (Business Computer)
Certificates
- Certified in CAPM from formtaech preparing to be certified from PMI
- NLP Diploma : Neuro- Linguistic Programming from international NLP trainers Association
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EDM (Engineering Design & Manufacturing) January 2012 to Present
ERP , CRM Dynamics , ERP Navision , IT Solution , Hardware Tracking system , Power solution .
Senior Sales Executive
Job Description
- Search and indentify new prospects and build new healthy customer relationships
- Contact the new prospects to promote the company product
- Fully daily schedule visits during the week to assess the qualification of new prospects, collect their requirements and build new connections
- Help and assist the technical team to perform an accurate demo and scenario matching the customer requirements
- Follow up , negotiate and close deals
- Plan sales strategies, identify the targeted customers , marketing segmentation and niche .Train , coach and lead the telesales on cold calling in promoting products and distribute tasks
MetaSOFT Co. (Lebanon, KSA) June 2009 to January 2012
ERP, CRM, Health care management system
Account Manager
Job Description:
- Analyze customer Business workflow to indentify project scope and to produce satisfied and preferable websolution or software solution
- Analyze periodically the Market for a Marketing strategy and sales plan to find new segments where new customers interested in our services.
- Cash collection follow up and control
- Service quality control , customer satisfaction and long-term relationship
- Follow up Deals to close them
- Reporting (Sales processes, cash collection , projects progresses and deals status, and sales strategies
My Experience in KSA
- Account Manager e-amana oracle application for El Amana of Eastern Region . Dammam , KSA.
- Account Manager Pre-sales engineer : governmental hospitals in Riyadh , KSA
ACI-International (Lebanon) March 2008 till June 2008
(Accounting and Inventory Solutions )
Sales And After Sales
Job description
- Demonstration :Interact with customer to find solution based on Software features and Module , or analyze their requirement to Develop new System Modules or features
- Training Train the end User on the System Module and feature required by the customer
- Technical writing and documentation
- Testing : Test weekly the new version of the system , find the bugs, explain and follow up the bugs with development department .
- Customer Support
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Computer Skills:
Ability to Master all Microsoft Office applications :
MS Word, Excel, Access, Power Point
Cisco CCNA
Language Skills: Excellent Command in English and French.
Business Skills: Negotiation and follow up skills. communication skills improved by practicing of neuro- linguistic (NLP) techniques
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