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Eva Zayat

Email: Zayat.eva@gmail.com
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Personal Statement:
Education:
Work Experience:
Professional Skills:
Personal Skills:
Other Details:
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With over 10 years of experience in Sales, CRM and account management, my objective is to acquire a position where I can apply my management and communication skills, as well as my prompt problem-solving approach and my creativity.  

 

Education

Certificate in Marketing Management                                                                                2009-2010

American University of Beirut

 

BA in Chartered Accounting                                                                                                            2001 – 2004

PIGIER-SUPEC Business School

 

interests

  • Founder of ‘Maisonette’ Production House                                                            2011 – present
  • Ensured the availability of models, dancers and musicians for various production houses
  • Created the fashion look for multiple photo-shoots, advertisings and music videos
  • Freelance creative photographer
  • Brazilian dance and martial art ‘Capoeira’, percussions and music

 

community involvment

 

Board member for the non-profit organization ‘Volta Ao Mundo’                                 2009 - current

  • Coordinated the implementation of the ‘JOGO DE PAZ’ (Game of Peace) program, aimed at using sports and music as a peace-building tool for underprivileged youth and youth at risk in Lebanon.
  • Organized fundraising events to sustain our various activities, such as well-attended Gala dinners, parties, and workshops in Brazilian dances and music
  • Collaborated with various organizations and NGOs working with youth in Lebanon and co-organized multiple joint events
  • Managed the tools to raise awareness on Volta ao Mundo: Website, printed material and social media

 

LangUages & Computer literacy

 

Fluent in written and spoken Arabic and English

Proficient use of Microsoft office tools.

Extensive experience in PIMS Accounting Program

 

 

 

 

 

Professional Experience

 

Intraco Lebanon SAL, International Company, Beirut                                          June 2005 – Present

Account Manager, Sales Coordinator and CRM       

 

  • Coordinated all matters related to sales, marketing and logistics of Architectural Glass products in the Lebanese and Dubai markets, in liaison with the US based headquarters
  • Managed the company’s portfolio of clients and successfully ensured the monthly sales target by developing relationships and increasing the number of customers 
  • Improved clients’ follow-up procedures and ensured a high and prompt level of service: from product information, to inquiries, to delivery of goods, to solving complaints, to after sales and filing 
  • Supervised all Accounting matters including revenues and expenses, issuing quotations, invoices and payments; reorganized the accounts to cut down expenses.
  • Handled the logistics, stock management and overseas shipping to guarantee the readiness of goods and meet deadlines
  • Occupied a central role in the team and gained respect and trust. Ensured the integration of new team members and their introduction to the different systems.

 

                                             

FBC- Franchise Business Consultants, Beirut                                                           Jan –June 2005

Account Administrator

  • Handled multiple clients’ accounts, including Alpina Chocolate, Gallery Vanlian, Bliss House, Sub Station, Moustache, House of Salads and Lilly in the Box.
  • Supervised the preparation of the ‘Training and operations’ manuals for the companies planning on opening a franchise business, planned trainings and meetings
  • Recruited and trained other account administrators, organized update sessions for current employees

 

Lifestyles Health Club, Beirut                                                                                              Nov 2001- Jan 2005

Membership and Sales Advisor

  • Recruited a large number of customers and took in charge their introduction to the Club, through proposing adequate offers and services and negotiate deals and packages for both individual and corporate clients
  • Met targets, and ensured reporting to the general manager, preparation of weekly and monthly reports, tracking of bad debtors and following up on contract renewals
  • Kept a close relationship with the customers through telemarketing, complaints handling and maintaining high level of after sales service

 

References Upon Request

 

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