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Tony Bou Dagher

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Tony Bou Dagher E Mail: [email protected] Jeddah – Saudi Arabia Mobile : 00966565963227 Beirut – Lebanon Mobile: 009613969954 Career objective: To secure a challenging position at higher level management in the hospitality industry for career advancement and personal growth, thereby contributes significantly toward attaining the company's goal. Advanced Skills and knowledge: • Creating concepts and opening process for restaurants • Developing Training program for restaurants • Cost control • Implementing System software for restaurant operations • Purchasing and negotiation skills • Training and consultancy • Forecasting and planning • Marketing and promotional activities • Team Leader and Skills developer • Good Delegations for responsibilities • Administration and Accounting • Setting business Plan and feasibility study (cost volume profit analysis) • Participating in creating franchise agreements • Application of ISO 9001: 2008 standards for hospitality Work Experience August 2009 – Till present Company: Shami Restaurants (Rajihi International Holding) Jeddah – KSA Position: Area Manager • Setting up process for software application, with implementation and follow up (branches, with head office) • Follow up with new strategy application on the ground, basically marketing and human resource • Developing Training book for production and service and setting training programs • Developing new standard operating procedures to control operation, applying ISO & HACCP standards • Making sure proper application for procedures by direct follow up with managers • Deciding on stuff (branch managers, operational staff) before going into the recruitment process. March 2007 August 2009 Company: Tasty Mediterranean Foods (Jack’s Pizza) Position: Business Development Manager • Opening process for new jack’s Pizza outlets (structure, purchase, recruitment and training) • Developing logistical and organizational structure (head office, branches) • Developing training and manual books and program (for employees and supervisors) • Developing the operation of the business (standard operating procedures) • Preparing P&L Statements for the CEO general manager • Cost control and Menu Development • Marketing tasks (promotional plans, designs decisions, printings follow up) according to Image requirements • Purchasing: negotiating deals, constant search for new qualities and new brands in the market. February 2006 _ November 2006 Company: Bake ON Restaurant Elissar Main Road Position Manager / Owner • Creating the concept from A To Z • Opening process (legal, structure, purchase, recruitment and training…) • Accounting and financial tasks • Purchasing tasks • Human resource Tasks (Training, Payrolls…) • Production Tasks (Developing Standard operating procedures…) • Marketing Tasks (Customer relation, Image upgrading…) November 2003 _ December 2005 Company: Tasty Mediterranean foods (Jack's Pizza) Zalka high way Position Restaurant Manager • Purchasing Tasks • Human resource Tasks (Training, Payrolls…) • Production Tasks (Developing Standard operating procedures…) November 2002 - November 2003 Company: BAKE ON Restaurant Fast food restaurant FANAR - EL MATEN –LEBANON Position Manager / Owner • Opening process (legal, structure, purchase, recruitment and training…) • Accounting and financial tasks • Purchasing tasks • Human resource Tasks (Training, Payrolls…) • Production Tasks (Developing Standard operating procedures…) • Marketing Tasks (Customer relation, Image upgrading…) Summer (1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006) Company: BAKE ON Restaurant Seasonable fast food restaurant (summer 1999- 2006) DHOUR EL CHOUEIR- EL MATEN –LEBANON Position Manager / Owner • Opening process • Accounting and financial tasks • Purchasing tasks • Human resource Tasks (Training, Payrolls…) • Production Tasks (Developing Standard operating procedures…) • Marketing Tasks (Customer relation, Image upgrading…) November 2001_ November 2002 Company: Military Service Officers' Club Al Yarzeh Position Assistant Cost control and accounting • Accounting Tasks (Suppliers accounts, data entry) • Setting Standard operating procedures (costing meal, recipe card…) November 1997- June 2001 Company: A.G.B.U DEMIRDJIAN CENTER Health club and Cultural center Antelias - Lebanon Position Supervisor: • Receptionist and Public Relation • Cash Receiver (Health Club membership fees) • Host (Embassies cocktail reception and international exhibitions) October 1994- November 1997 Company: MZAR BAKERY Traditional Lebanese breakfast (October 1994 - November 1997) Position: Manager / Owner (small family business) • Production Tasks • Purchasing tasks Other Experience: • Developing standard Manual Book for Pizza Operation Business to be franchised. • 3 Month Training On French Bakery and Vienoiserie in Delifrance Middle East • Free lance consultancies. • 3 month Sales in MALCO “PAIN D’OR” sales Bread products • Wide Experience and Knowledge in Purchasing in the Lebanese Market • Thorough knowledge in Computer usage: Omega Systems, Alloha System software and Microsoft Windows • Very high interest in studying and creating cost control and standard operating procedures for restaurant operation. EDUCATIONAL BACKGROUND 2010: Certificate of Training: (HACCP PRINCIPLES internal audit) ISO 9001: 2008 MOODY international 1996-2001 Bachelor degree in Hospitality and Tourism management NOTRE DAME UNIVERSITY (NDU) Zouk- Lebanon 1994 Official bacII/ math elementary Official school of Jedeideh Jedeideh _ Lebanon Languages Arabic (spoken and written) fluent English (spoken and written) fluent French (spoken and written) Good Activities and interests: • TAE KWON DO: Black Belt first Dan References: References and documents will be furnished on request.

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