Job Market

__Education______________________________________ Masters in Business Administration 2011-2013 Grad Student Major: Human Resources Management AUCE, Badaro Campus Bachelor of Business Administration 2003-2007 Major: International Hospitality Management AUCE, Badaro Campus Lebanese Baccalaureate, Part II 2002-2003 Sociology & Economics Furn El Chebbak Secondary School Experience ________________________________________ HR Administrator trainee 2011 GY Group- Zouk Mosbeh • Screens all resume submitted to the open job order, recruiting staff • administering payroll and maintaining employee records • Managing job leaves • Implementing disciplinary procedures Indoor Sales & Customer Care Representative 2009-2011 IDM the Internet People; Jisr El Basha Work Included: • Upgrading, downgrading and/or cancellation of the Internet Services of the costumers upon their request. • Explaining the statement of account for the customers • Handling the customers complain • Organizing the Job fairs and marketing for the company’s products • Following up with customers through phone calls and E-mails • Signing the contracts with the customers as Indoor Sales representative. Assistant Manager, 2008-2009 Sake - Japanese Restaurant; Ashrafieh Work Included: • Preparing the Schedule of the employees • Checking the set up of the tables • Taking reservations • Making orders of the products from the suppliers • Performing Orientation for new waitresses • Overseeing the waitresses’ performance , duties and tasks. • Preparing the VIP list • Organizing the waitresses into sections • Supervising the Staff • Handling the customers’ complains Supervisor Fakra Catering; Royale weddings ( Qatar & Abu Dhabi ) 2007/2009 Work Included: • Supervising the waitresses • Making sure that all Guests have been well served Delivery Coordinator, 2006-2008 Sushi-Ko Japanese Restaurant; Ashrafieh Work Included: • Collecting the payments (Cashier) • Organizing, distributing and monitoring of the Delivery Drivers • Making orders of the products from the suppliers • Collaborating with the chefs to speed up the orders • Preparing the balance sheet from the receipts at closing time